Text Message Terms

DRAFT FOR ATTORNEY REVIEW. Bracketed items are still open.

[LEGAL ENTITY NAME] operating as The Postcard Distillery

Program

The Postcard Distillery sends text messages to customers and referral partners who opt in:

• Customers: order confirmed, proof ready, in production, mailed, results, and call tracking renewal reminders, plus replies when you text us a question.
• Referral partners: when a business you referred signs up, orders and pays, or goes into production.

How you opt in

You opt in by entering your mobile number and checking the box in your account (customers) or your partner dashboard (partners). The box reads:

Yes, text me updates about my Postcard Distillery orders (order confirmed, proof ready, printing, mailed, results and call tracking renewals). Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to buy.

Texting us a question also starts a support conversation, and we reply to it by text.

Frequency and cost

Message frequency varies with your orders, usually a few messages per order. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting out and help

Reply STOP to any message to stop all texts. You'll get one confirmation and nothing after that. Reply START to resume. Reply HELP for help, or email [SUPPORT EMAIL].

Privacy

We do not sell, rent or share mobile phone numbers or text message opt-in data and consent with any third party or affiliate for their marketing purposes. See our Privacy Policy.

Support by text

Questions you text us are answered first by an automated assistant. It hands the conversation to a person on our team when it can't help or when you ask for one.